Helping groups to be effective: skills, processes and concepts for group facilitation

Second edition. By Bob Dick.

This book addresses processes which can be used by facilitators or ordinary group members to manage the process of a small group. There is an emphasis on planning, problem-solving and decision-making in small group settings.

The general principles of process-style group facilitation are analysed and discussed. Specific skills and techniques for facilitation are described, many in step-by-step detail, often with supporting concepts or models.


  • Chapter 1: Introduction
  • Part 1: Task and Individual
  • Chapter 2: The process of problem solving
  • Chapter 3: The dynamics of individual behaviour
  • Part 2: Preparatory activities
  • Chapter 4: Team building activities
  • Chapter 5: Goal setting activities
  • Chapter 6: Climate setting activities
  • Part 3: Robust processes
  • Chapter 7: Microprocesses


  • Chapter 8: Macroprocesses
  • Chapter 9: The design of robust processes
  • Part 4: Metaprocess consultation
  • Chapter 10: Communication skills for group facilitation
  • Chapter 11: The fundamentals of facilitation
  • Chapter 12: The facilitation process
  • Part 5: Specific techniques
  • Chapter 13: Interventions in detail
  • Chapter 14: Difficult groups and individuals

1991, v2.01. Colour cover. viii + 380pp. Index. Sewn and paper bound.
520 gm. ISBN: 978-1-875260-09-6
Prices - A$53.90 (GST inclusive). International - A$49.00

Related topics: facilitation skills, facilitation training, facilitation techniques, facilitating meetings, action planning, decision making, facilitation, group facilitation, group feedback analysis, group processes, groups, leadership meetings, problem solving, process management, small groups, team building, training, undiscussables.