Community and organisational change

        MARCH 15-16 2014


Many people believe that most change programs don't achieve the intended outcomes.  Even people who design and facilitate change processes are pessimistic about the success rate.  However, it is possible to learn the obstacles to success and the ways around those obstacles.

This workshop explores the barriers to success and the strategies for removing the barriers.

There are processes which involve those affected by changes in planning and implementing the changes.  There are processes which help to make the planning and implementation more effective.  In this workshop, participants will have the opportunity to learn more participative and more effective processes for community and organisational change.

Who is it for?

This workshop is designed for people who are called upon to facilitate change and bring about community and organisational improvement.  The emphasis is on those approaches which directly involve those people who are most directly affected.  Participants who will benefit may include:

  • people who work as facilitators in community and organisational change
  • managers (corporate, public sector and community sector) who increasingly may be called up to carry out change within their areas of responsibility
  • workers in community development (and in fields such as extension or landcare) who wish to bring about community improvement
  • trainers who wish to involve their participants more in on-the-job learning and improvement.

When is it?

Two days:   9 a.m. to 5 p.m. Saturday 15 March (registration and coffee from 8:30 a.m.)  and 9 a.m. to about 4:30 p.m. Sunday 16 March 2014.


Riverglenn, 70 Kate Street Indooroopilly.  Accommodation is available on site for non-local participants.

Accommodation details:

To contact Riverglenn:

or phone 07 3871 4500 (that's the Riverglenn phone, not Interchange).


Workshop content will be developed partly in consultation with participants.  It is likely to include skills, concepts, processes and techniques for

the dilemmas inherent in change facilitation, and ways of resolving them

negotiating entry to the organisation or community, building relationships with the clients, and negotiating roles with them

developing appropriate mechanisms and processes for client involvement in the change program, and building an appropriate culture for change

diagnosing the present situation and choosing a starting pointsetting goals and/or determining a vision for the change program

developing an implementation plan for the change process.

Robust participative methods for doing this will be an emphasis of the workshop.


Participants will help to determine the process and content of the workshop.  Subject to this negotiation they can anticipate an involving process which provides a mix of theory, discussion and practice.  There will be small group work to help participants consolidate the skills, techniques and concepts.  There will be appropriate handouts.


The workshop facilitator is Bob Dick, a Brisbane-based educator, facilitator and consultant whose reputation in these fields is based on over four decades of experience.  Those of you who are familiar with his work will know that his style is casual and participative, his processes robust and learnable, and his documentation clear, readable and practical.  His workshops are characterised by an integration of theory and practice, with equal emphasis on the development of skills and understanding.  The processes and models he helps others learn are those which he makes use of in his own work.


The fee for the workshop is $770.  This covers morning and afternoon teas and lunch, and appropriate handouts.  For fees received by 27 February an early bird fee of $660 applies.  All costs are in Australian dollars and include GST.

Cancellations will result in a partial refund depending on the date.  Participants who are unable to attend are welcome to substitute someone else.  A limited number of half-price bursaries may be available for those genuinely unable to pay the full fee, or other arrangements may be possible.  There are also discounts for team attendance.  Ring Bob or Camilla on 07 3378 5365 to discuss this.

To subscribe

Print out and complete the subscription form, and fax it to Interchange, +617 3878 4338.  Or telephone Camilla at +617 3378 5365 and charge your attendance to your Visa or MasterCard or arrange a bank transfer.


Negotiate your own in-house workshop

If you would prefer to have a workshop specifically designed to meet your particular needs, and run for you in your organisation or community, Interchange would be pleased to do that.  Important advantages of in-house and in-community workshops include their relevance (we fine-tune them to your needs), and their greater ease of application to real local issues.

Interchange   37 Burbong Street  Chapel Hill  Queensland  4069    Australia
Telephone +617 3378 5365   Fax +617 3878 4338   email

Maintained by Bob Dick.  This page last revised 2014 02 16.

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