Organisations, especially community organisations, are increasingly being asked to become more accountable.  Many government-funded organisations are required to evaluate their work to demonstrate to funding bodies that the funds provided to them are well spent.  There are evaluation processes which make this task easier, and which at the same time allow the organisation to improve its functioning.

The Snyder process, the emphasis of this workshop, is such a process.  It combines outcome evaluation to generate information for funding bodies with process evaluation for program improvement.  In addition, it then uses short-cycle evaluation to set up feedback processes which make future evaluation and improvement easier to achieve.

Who is it for?

This workshop is designed for people who wish, or are required to, evaluate the programs for which they are responsible, and would like the evaluation to be more effective and useful.  People who will benefit may include:

  • community workers who are required to present evaluation information to funding bodies, and wish the evaluation to be more relevant for their own organisation
  • people within funding bodies who either supervise or advise on the conduct of evaluation
  • designers of programs for service delivery who wish to be able to build evaluation into their program designs
  • evaluators who would like to broaden their evaluation skills by learning a process which combines summative, formative and short-cycle evaluation, and which can be done in highly participative ways
  • managers who find quantitative approaches to continuous improvement or team monitoring too cumbersome or too superficial, and are interested in a qualitative and participative alternative.


Workshop content will be developed partly in consultation with participants.  However, the workshop is likely to take participants experientially through the four phases of a Snyder evaluation process:

process evaluation, which develops an understanding of how a program or process functions -- how it turns its inputs and resources into goals and achievements

outcome evaluation, which uses the understanding from the first phases to develop performance indicators which can be used to demonstrate how effective a program is

short-cycle evaluation, which sets up feedback processes to provide information on performance to the people who are carrying out the program activities

meta-evaluation, which evaluates the evaluation process itself.


Participants will help to determine the process and content of the workshop.  Subject to this negotiation they can anticipate an involving process which provides a mix of theory, discussion and practice.  The workshop will be experiential, interspersed with explanations and discussion to illuminate the experience.

There will be appropriate handouts.


The workshop facilitator is Bob Dick, a Brisbane-based educator, facilitator and consultant whose reputation in these fields is based on over a quarter of a century of experience.

Those of you who are familiar with his work will know that his style is casual and participative, his processes robust and learnable, and his documentation clear, readable and practical.  His workshops are characterised by an integration of theory and practice, with equal emphasis on the development of skills and understanding.  The processes and models he helps others learn are those which he makes use of in his own work.


Negotiate your own in-house workshop

If you wish to have a workshop specifically designed to meet your particular needs, and run for you in your organisation or community, Interchange would be pleased to do that.  Important advantages of in-house and in-community workshops include their relevance (we fine-tune them to your needs), and their greater ease of application to real local issues.

Interchange   37 Burbong Street  Chapel Hill  Queensland  4069    Australia
Telephone +617 3378 5365   Fax +617 3878 4338   email

Maintained by Bob Dick.  This page last revised 2011 06 26.

 [ top ]   [ home ]   [ subscription form ]   [ action research ]   [ action learning ]   [ conflict management ]   [ foundations of facilitation ]   [ advanced facilitation ]   [ experiential learning ]   [ community and organisational change ]   [ participative evaluation ]